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Understanding the Impact of Delivery Management Products, Part 1
Jennifer Juarez
Published on:
June 17, 2021
Updated on:
October 1, 2024
Published on:
June 17, 2021
Updated on:
October 1, 2024
Internal fleets that rely on a whiteboard, excel sheets, paper manifests, or a third-party fleet management tool for delivery fulfillments may be missing out on growing their business. And they’re certainly spending more energy than necessary on a process that could be much easier.
At some point, you’ve probably thought about offering same-day delivery services to enhance your business and make your customers happy. McKinsey & Company asked and answered the question, “How will same-day and on-demand delivery evolve in urban markets?”
“Brick-and-mortar retailers and parcel giants may have advantages that move them in the pole position to win in same-day delivery. However, they are not yet fully equipped to provide the supercharged, digitally enabled same-day experience that consumers want and that pioneers like Amazon or Zalando are keen to offer. To compete, they’ll need to enhance their operations (especially through digital enablement).”
Delivery management factors in the entire delivery process, not just one component. It’s a practical tool to make your day more efficient by providing the following benefits:
Dispatch Connect gives your customers visibility into their orders, empowers your drivers with route efficiencies, and equips you with the option to use the Dispatch Marketplace for overflow or other sized deliveries.
Dispatch offers two different Connect tier subscriptions: Connect Starter and Connect Professional. Let’s dive into all of the features Connect offers.
There are often misconceptions when it comes to what fleet management software offers and how that differs from a delivery management software. The delivery management descriptions outlined below are based on Dispatch Connect’s current offerings.
Click here to download the Delivery vs. Fleet Management infographic.
Dispatch Connect gives you a digital, easy-to-understand solution for delivery management across your entire fleet. A centralized system that includes everyone involved in the delivery life cycle, Connect streamlines internal and external communications between you, your drivers, and your customers. Plus, it enhances the entire customer experience — ensuring customers receive their deliveries as quickly as they've come to expect in recent years.
With Dispatch Connect, you'll gain visibility into the status of every delivery — enabling you to connect the dots between your business, your drivers, your customers, and your bottom line.
Contact us to continue the conversation, learn more, or for a complimentary demo today.
Follow the link to read the full McKinsey & Company article.
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