How Real-Time Delivery Updates Support Small Businesses
Integrate real-time delivery updates into your last-mile supply chain to increase operational efficiency and improve customer experience for your business.
Kelsie McMahon
Published on:
July 13, 2022
Updated on:
August 23, 2024
Table of Contents
Connect, Deliver, Succeed: Discover the Dispatch Difference
Too often, small businesses are facing the unknown. From HVAC to printing, a small business and its customers require on-time, in-full material deliveries. Traditional courier services provide little to no true visibility into the order status and location of deliveries, lacking clear communication channels in the event of a disruption - leaving small businesses powerless and blind in their last-mile supply chain. This, paired with the fast-paced environment and intense expectations, inhibits growth.
See how real-time delivery updates can alleviate your last-mile challenges with Dispatch, so you can focus on what matters most - getting the job done well.
How Small Businesses Can Suffer by Deprioritizing Last-Mile Delivery
Last-mile delivery is a critical yet often overlooked leg in supply chains. Being a fundamental step, last-mile is often the most cost-heavy shipping operation for small businesses. According to SupplyChainDive, each large package delivered, such as electrical appliances, HVAC units, and auto parts, can cost up to $50 per package.
Lacking visibility into the status, location, and condition of these important deliveries not only prevents hyper-skilled tradespeople from getting the job done, but also creates operational inefficiencies, miscommunications, and negative customer experiences.
Building Visibility Block by Block
Creating a transparent supply chain, specifically the last-mile, is a long-term goal for small businesses, yielding significant wins. Building visibility into your operations, block-by-block, is imperative for growth enablement, increased profits, and increasing efficiency.
Using Dispatch’s on-demand delivery you can:
Simplify your orders and schedule deliveries on an easy-to-use platform
Customize service levels and vehicle types to your needs
Gain valuable transparency with real-time order tracking and dynamic ETAs
Stay connected using delivery notifications that you can share with those who need it most
Remove visibility barriers and get real-time delivery updates on your important shipments to solve last-mile delivery challenges today with Dispatch.