How Real-Time Delivery Updates Support Small Businesses

Too often, small businesses are facing the unknown. From HVAC to printing, a small business and its customers require on-time, in-full material deliveries. Traditional courier services provide little to no true visibility into the order status and location of deliveries, lacking clear communication channels in the event of a disruption - leaving small businesses powerless and blind in their last-mile supply chain. This, paired with the fast-paced environment and intense expectations, inhibits growth. 

See how real-time delivery updates can alleviate your last-mile challenges with Dispatch, so you can focus on what matters most - getting the job done well. 

How Small Businesses Can Suffer by Deprioritizing Last-Mile Delivery 

Last-mile delivery is a critical yet often overlooked leg in supply chains. Being a fundamental step, last-mile is often the most cost-heavy shipping operation for small businesses. According to SupplyChainDive, each large package delivered, such as electrical appliances, HVAC units, and auto parts, can cost up to $50 per package. 

Lacking visibility into the status, location, and condition of these important deliveries not only prevents hyper-skilled tradespeople from getting the job done, but also creates operational inefficiencies, miscommunications, and negative customer experiences. 

Building Visibility Block by Block

Creating a transparent supply chain, specifically the last-mile, is a long-term goal for small businesses, yielding significant wins. Building visibility into your operations, block-by-block, is imperative for growth enablement, increased profits, and increasing efficiency. 

Using Dispatch’s on-demand delivery you can:

• Simplify your orders and schedule deliveries on an easy-to-use platform
• Customize service levels and vehicle types to your needs
• Gain valuable transparency with real-time order tracking and dynamic ETAs
• Stay connected using delivery notifications that you can share with those who need it most

Remove visibility barriers and get real-time delivery updates on your important shipments to solve last-mile delivery challenges today with Dispatch.